1. What types of cleaning services do you offer?

We provide a full range of services including residential cleaning, post-construction cleaning, commercial cleaning, Airbnb and short-term rental turnovers, and decluttering/downsizing support. Each service is tailored to meet your specific needs.

2. Do you service homes outside of Kingston?

Yes! We serve Kingston and surrounding areas including Belleville, Napanee, Gananoque, and Brockville. If you’re unsure whether your property is within our service area, contact us and we’ll confirm.

3. How do I schedule a cleaning or property service?

Scheduling is easy! You can book online via our website, call us directly, or send an email. We’ll confirm your appointment and provide any pre-service instructions.

4. Are your cleaners insured and trained?

Absolutely. All our team members are fully trained, insured, and background-checked to ensure your property is safe and handled professionally.

5. Can you handle post-construction cleaning?

Yes, we specialize in post-construction cleaning for both residential and commercial projects. We remove dust, debris, and construction residue so your space is move-in ready.

6. What supplies and equipment do you use?

We use professional-grade cleaning products and equipment. If you prefer eco-friendly or specific products, we’re happy to accommodate your requests.

7. How much notice do you need for a cleaning or service?

Ideally, we ask for 12–24 hours' notice for regular services. However, we understand that this might not always be possible. We will do our best to accommodate your schedule."

8. Do you offer recurring cleaning services?

Yes! We offer weekly, bi-weekly, and monthly schedules to keep your property consistently clean and well-maintained.

9. How do I get an estimate or quote?

You can request a free, no-obligation estimate online or by contacting us. We’ll assess your property’s needs and provide a transparent quote.

10. Do you accept last-minute or emergency cleaning requests?

We do our best to accommodate urgent requests. Contact us directly, and we’ll let you know if we can fit your property into our schedule.

11. Can you inspect or audit my current cleaner’s work?

Absolutely. If you already have a cleaning team but want a second opinion, we offer quality control audits. We’ll evaluate their work, provide actionable feedback, and suggest ways to streamline services, improve efficiency, and potentially save you money.

12. Can you customize services to fit my schedule and needs?

Yes, we work with you to tailor services, timing, and frequency to suit your property and personal preferences. Our goal is to make property management easier and stress-free.

13. Do you offer ongoing consultation or support?

Yes! Beyond cleaning, we provide advice on workflow, organization, and service improvements. Our goal is to help your property run smoothly, whether you handle day-to-day operations yourself or have an existing team.

14. Do you require long-term contracts?

No! All our services are month-to-month. If you’re not happy with us, you’re free to leave—no long-term commitments or complicated exit schedules like other companies. Our approach is simple: either we make you happy, or you find another solution. Life is stressful enough—you shouldn’t have to worry about your cleaning service.